topic Re: Network problems in your area in Mobile Network discussions

Network problems in your area

Cymru01 — Sun, 01 Oct 2023 17:43:03 GMT

For months there has been a problem with the signal in my area, it always says “we are working on it & expect good service in 16 hours” anyone know what’s going on?

Re: Network problems in your area

bristolian — Sun, 01 Oct 2023 18:34:13 GMT

There is likely to be a site-specific reason for this, which CS should be able to advise on if you contact them.

Re: Network problems in your area

Cymru01 — Sun, 01 Oct 2023 18:55:07 GMT

I remember 12 months ago they said the mast is oversubscribed, surely they would of sorted it by now.

Re: Network problems in your area

bristolian — Sun, 01 Oct 2023 19:26:27 GMT

Assuming that this is the case and therefore a capacity addition is the fix, much depends on the individual site config and what's needed to add the extra carriers and/or techs.

If antenna works are needed, or there is another dependency or third party issue, this could easily add time to the process.