topic Re: Appalling in Mobile Network discussions

Appalling

Jdp95 — Sun, 24 Sep 2023 10:09:39 GMT

Unfortunately had nothing but trouble with EE appalling service, no signal all weekend no WIFI and I pay a small fortune for my WIFI and mobile phone that I can’t use on regular occasions.
No help or advice as every time I try to call EE it doesn’t ring out and the online help services don’t exist. Disgusting service and I can not wait to change my provider.

Re: Appalling

Chris_B — Sun, 24 Sep 2023 11:02:31 GMT

@Jdp95 Have you checked to see if there a network issue in your area ? You can use THIS and click the check status tab. But is this issue in one location or everywhere you go ?

Re: Appalling

bristolian — Sun, 24 Sep 2023 11:36:50 GMT

What device are you getting your WiFi from? If this is home broadband, then it's different technology and a different network to that of your mobile.