topic Re: Very poor signal in our new house. We try to use wifi calling but too weak also in Mobile Network discussions

Very poor signal in our new house. We try to use wifi calling but too weak also

MattSp — Mon, 18 Sep 2023 10:44:47 GMT

We have moved into a new house and our EE mobile phones hardly work. Very weak signal so we can't make or receive phonecalls. We try to use our Sky broadband to use wifi calling but even this is very weak.

What can we do?

Re: Very poor signal in our new house. We try to use wifi calling but too weak also

Christopher_G — Mon, 18 Sep 2023 13:19:47 GMT

Hi @MattSp

Welcome to the community.

What is the estimated coverage like on our coverage checker? If you hit 'check status' it will let you know if there are any maintenance works too.
Chris

Re: Very poor signal in our new house. We try to use wifi calling but too weak also

MattSp — Mon, 18 Sep 2023 13:21:36 GMT

You'll get excellent coverage indoors and outdoors on your Samsung Galaxy A34.

Re: Very poor signal in our new house. We try to use wifi calling but too weak also

Leanne_T — Mon, 18 Sep 2023 14:39:51 GMT

Thanks for checking @MattSp

If you enter your postcode on the coverage checker select 'check status' Does this show you any reported problems for the area?

Thanks.

Leanne.

Re: Very poor signal in our new house. We try to use wifi calling but too weak also

bristolian — Mon, 18 Sep 2023 16:38:30 GMT

What do you mean by your WiFi being weak? If you're saying the wireless signal from your router to your phone is poor, then that will be part of the issue. Adding additional wireless access points may be a solution, alongside using your phone closer to the router.

Were these issues evident when you first viewed your new home?

Re: Very poor signal in our new house. We try to use wifi calling but too weak also

MattSp — Mon, 18 Sep 2023 17:04:22 GMT

yep that's all fine. We live in a TINY dip and have tall trees in the back garden . Wonder if it's that. Seems like there isn't anything we can do!!!