topic Re: Little / No mobile signal in Mobile Network discussions

Little / No mobile signal

SamConley — Thu, 07 Sep 2023 17:32:01 GMT

I'm really at my wit's end. I left 02 because of awful signal but this is worse. I can't access anything . I've been to the shop , they've changed my sim but no better . I've emailed EE ,, no answer. What on earth do I do here. I'm trying to run two businesses and this is impossible

Re: Little / No mobile signal

bristolian — Thu, 07 Sep 2023 18:07:53 GMT

EE has no email contact so I'm not sure what address you've sent tht to.

The first check is to use the coverage checker - https://coverage.ee.co.uk/coverage/ee "check" coverage" predicts the normal service in your area, "check status" searches for known issues.

What is the predicted service in your area? Do other EE users have similar problems there?

Re: Little / No mobile signal

Chris_B — Thu, 07 Sep 2023 18:19:16 GMT

@SamConley Are you using the same device you used on o2 ? If you are can you try your EE sim in a different device? And is this poor signal in all locations you go too ? This is very important as it could be a device issue not a network issue.
Have you tried using Wi-Fi calling when you’re connected to WiFi ?

Re: Little / No mobile signal

SamConley — Thu, 07 Sep 2023 19:49:13 GMT

Hiya. Many thanks for replying. No it's the new Samsung galaxy S22 Ultra I got from EE with the contract . WiFi calling is what they keep saying but it's not always available when I'm out off the office ,, I need mobile alot of the time. Appreciate your response!

Re: Little / No mobile signal

SamConley — Thu, 07 Sep 2023 19:50:12 GMT

Many thanks ! Appreciate this. Coverage checker says it should be very good outdoors and good indoors . Not the case unfortunately.

Re: Little / No mobile signal

bristolian — Thu, 07 Sep 2023 19:59:38 GMT

Do other EE users have similar problems there?