https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291602#M29424 <P>In addition, a perceptibly worse signal can give a better experience if you're connecting to less-used carriers with more spare capacity.</P> <P>The cause for concern would be the slow data speeds, which are best reported via the status checker in the first instance.</P> Wed, 06 Sep 2023 11:28:53 GMT bristolian 2023-09-06T11:28:53Z https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291345#M29404 <P>Over the last couple of weeks, I've gone from having a strong 5G signal to a absolutely garbage signal. It loads at the rate of late 90's dial up speeds. Anyone else having the same problem in the general area?</P><P>EE) Am I able to get a reduction on my bill for the inconvenience?</P> Tue, 05 Sep 2023 20:48:41 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291345#M29404 kinkywizard 2023-09-05T20:48:41Z https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291491#M29418 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/208835">@kinkywizard</a></SPAN>&nbsp;</P> <P>Welcome to the community. Sorry to hear that you're having some problems with your service.</P> <P>Have you checked the status of your postcode on our <A href="https://coverage.ee.co.uk/coverage/ee" target="_blank">coverage checker</A>? Make sure to hit the 'check status' button and it will let you know if we're aware of any problems in your area.</P> <P>Chris</P> Wed, 06 Sep 2023 07:31:12 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291491#M29418 Christopher_G 2023-09-06T07:31:12Z https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291602#M29424 <P>In addition, a perceptibly worse signal can give a better experience if you're connecting to less-used carriers with more spare capacity.</P> <P>The cause for concern would be the slow data speeds, which are best reported via the status checker in the first instance.</P> Wed, 06 Sep 2023 11:28:53 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/EE-5G-signal-Newport-Wales/m-p/1291602#M29424 bristolian 2023-09-06T11:28:53Z