topic Re: My place updates in Mobile Network discussions

My place updates

BERN1964 — Tue, 13 Sep 2022 10:14:28 GMT

Hi how do I turn off my place updates. It’s such an old action that I’m not sure if it pertains to my mobile or EE Broadband which I no longer have

Re: My place updates

XRaySpeX — Tue, 13 Sep 2022 11:52:41 GMT

@BERN1964 : It is referring to your old mobile no. only. You originally set up these network status updates from the Network Status Checker 's Manage my places. Unfortunately once you have left EE you can't remove it from there as it no longer recognises your no. You will need to call CS to remove it for you.

Re: My place updates

BERN1964 — Tue, 13 Sep 2022 11:55:04 GMT

Sorry for the confusion- I still have Eae mobile but I no longer have EE broadband so am I able to turn these alerts off within my EE app / website via log in?

Re: My place updates

XRaySpeX — Tue, 13 Sep 2022 12:05:52 GMT

Yes, as you still have an EE mobile you should be able to switch them off in Network Status Checker 's Manage my places

Re: My place updates

LanceIot — Wed, 16 Aug 2023 10:03:14 GMT

Text stop to 444

Re: My place updates

Leanne_T — Wed, 16 Aug 2023 10:17:08 GMT

Hi @LanceIot

Did this remove the My Place updates for you?

Leanne.

Re: My place updates

LanceIot — Wed, 16 Aug 2023 10:33:36 GMT

Yes, it did Leanne. I just did it.

Re: My place updates

Leanne_T — Wed, 16 Aug 2023 10:38:22 GMT

Thanks for sharing @LanceIot

Leanne 🙂

Re: My place updates

LanceIot — Wed, 16 Aug 2023 10:43:26 GMT

My pleasure