topic Re: Unable to make calls in Mobile Network discussions

Unable to make calls

GeorgeCochrane — Sat, 05 Aug 2023 19:41:37 GMT

Help please unable to make calls

Re: Unable to make calls

Chris_B — Sat, 05 Aug 2023 19:48:20 GMT

@GeorgeCochrane Do you have a signal showing on your device? Have you checked the EE status checker HERE ( click the check status tab ) can you send text messages? Can you access the Internet on your device?

Re: Unable to make calls

GeorgeCochrane — Sat, 05 Aug 2023 19:53:42 GMT

Signal shows full. Unable to use mobile data / send text. Phone says "not registered on network" when trying to make calls.

Had someone try set up a new sim on Friday that wasn't me.

Phoned customer support and they did they had it sorted....

Sent from Outlook for Android<>

Re: Unable to make calls

Northerner — Sat, 05 Aug 2023 20:37:54 GMT

Hi @GeorgeCochrane

Are you in the UK?

Is your device unlocked and not blocked?

Thanks