topic Re: Phone signal in Mobile Network discussions

Phone signal

Walker5826 — Tue, 20 Jun 2023 16:32:41 GMT

Can't make or receive phone calls in Esh Winning county Durham

Re: Phone signal

Christopher_G — Tue, 20 Jun 2023 18:04:15 GMT

Welcome to the community

Have you tried restarting your phone? If you pop the postcode into our coverage checker and hit 'check status', does it say if we're aware of a problem?

Chris

Re: Phone signal

Shellie2004 — Mon, 24 Jul 2023 14:56:19 GMT

Signal is still not good in the area at all when we have customers trying to contact us and we have signal drops it’s shocking esh winning and surrounding area had fantastic ee signal once over 😞

Re: Phone signal

Katie_B — Mon, 24 Jul 2023 15:37:52 GMT

Hi @Shellie2004.

Have you been able to check your area for any known issues using the Network Status Checker?

This will also show what service you should be receiving.

Katie