topic Phone in Mobile Network discussions

Phone

Gazza2706 — Tue, 04 Jul 2023 19:39:50 GMT

No sim although there is 1 …. Had no phone usage since 16.00 help

Re: Phone

Gazza2706 — Tue, 04 Jul 2023 19:38:22 GMT

Help phone isn’t working keeps saying no sim although there us 1 in

Re: Phone

Chris_B — Tue, 04 Jul 2023 20:03:51 GMT

@Gazza2706 Take sim out and give it a clean, if it still doesn’t work after this you’ll need to request a replacement SIM card. You can call customer services for this or go to a EE store with in data photo ID.

Your device isn’t registering the SIM card in it.

Re: Phone

Gazza2706 — Tue, 04 Jul 2023 20:27:33 GMT

Many thanks tried it couple of time …. No luck Il just have to find ee shop bath shut in my town….

Re: Phone

Christopher_G — Wed, 05 Jul 2023 06:58:22 GMT

Welcome to the community, @Gazza2706

Have you tried speaking to our Mobile Care team? There are a few contact options on our get in touch help page.

Chris