topic Re: 5G speed in Mobile Network discussions

5G speed

JW360- — Sat, 01 Jul 2023 16:19:16 GMT

Does anyone have any issues with their 5G speeds? I pay £85 a month and seem to only get an average of about 5-10 mbps. I live in London with full 5G signal. It is very frustrating. Can someone help?

Re: 5G speed

Schockwave — Sat, 01 Jul 2023 16:35:29 GMT

Hello @JW360- ,

Welcome to the community,

Does this happen in one area in London? Could be that many are using 5G and that could be why, but check here where you can register and receive updates:

https://coverage.ee.co.uk/coverage/ee

Re: 5G speed

JW360- — Sat, 01 Jul 2023 16:37:09 GMT

It happens everywhere, unfortunately. It is particularly worse at home

Re: 5G speed

Schockwave — Sat, 01 Jul 2023 16:41:40 GMT

@JW360- , No network can be responsible for speed etc, in buildings, which also includes your home, this is why wifi calling exists, but then you need fixed broadband for wifi calling to work. You could still register and report via the link I have given you.

Re: 5G speed

bristolian — Sat, 01 Jul 2023 17:12:00 GMT

It's not full signal that directly dictates data speeds, but which data carriers are available.

What are your 4G speeds like?

Re: 5G speed

Northerner — Sat, 01 Jul 2023 20:22:29 GMT

Hi @JW360-

EE 5G in London is terrible. Change your settings to LTE/3G/2G which is considerably better.

Thanks

Re: 5G speed

JW360- — Sat, 22 Jul 2023 12:51:57 GMT

All rubbish. No matter where I am. I've switched phones and everything and nothing. It's a joke and EE haven't been helpful at all

Re: 5G speed

Chris_B — Sat, 22 Jul 2023 14:15:48 GMT

@JW360- So you’re saying that my 5G speed is as poor as yours. Sorry to say but it’s not. You’re also in London one of the places where mast can get saturated with user connections so effecting user speeds.

Re: 5G speed

vitiok70 — Thu, 14 Dec 2023 19:10:01 GMT

It's incredible, but you're right. Right now change 5G for 4G and the speed is much better. Thanks for the advice.....