topic Network speed in Mobile Network discussions

Network speed

Tony1701 — Wed, 28 Jun 2023 09:42:00 GMT

Why has my data speed gone from 240 mbps to around 20 mbps in Billingam and i keep getting message that there is a problem in the area and then told it is fixed this has been happening since april. Im glad my contract finishes in may as i'm leaving ee they have just got worse.

Re: Network speed

Christopher_G — Wed, 28 Jun 2023 13:19:49 GMT

Hi @Tony1701

Welcome to the community.

Is this download speeds through a mobile device or fixed line broadband?

Chris

Re: Network speed

Tony1701 — Wed, 28 Jun 2023 13:22:32 GMT

A mobile phone iphone 14 pro

Sent from my iPhone

Re: Network speed

Christopher_G — Wed, 28 Jun 2023 14:46:23 GMT

Are you connected to mobile data or EE fixed line broadband, @Tony1701?

Chris