topic Mobile signal in Mobile Network discussions

Mobile signal

Ankara1977 — Thu, 22 Jun 2023 07:47:21 GMT

I live in EN9 area Nazeing up until month ago EE signal was good. But almost a month now signal gone best to worse I can hardly manage a call it cut off in the middle of calls. EE knows the fault but not doing anything about it .

Re: Mobile signal

Christopher_G — Thu, 22 Jun 2023 10:03:09 GMT

Hi @Ankara1977

Welcome to the community.

If our network team are aware of an issue, they will be working hard to get your service back up and running as soon as possible.

If you would like us to look into it a bit further, our technical support team will be able to check what's going on for you.

Chris

Re: Mobile signal

bristolian — Thu, 22 Jun 2023 16:39:37 GMT

Does this show on the status checker's "check status" option as being a recognised problem in this area?