topic Re: No EE Service in St Helens Merseyside. in Mobile Network discussions

No EE Service in St Helens Merseyside.

anony — Sun, 18 Jun 2023 13:55:29 GMT

Past few days now both our EE phones have had very poor, to no service, today we cannot make calls or text.. I believe we connect to a local cell in Newton-le-Willows. Does anyone know what is going on?

Re: No EE Service in St Helens Merseyside.

Northerner — Sun, 18 Jun 2023 14:37:55 GMT

Hi @anony

You can check here:

https://coverage.ee.co.uk/coverage/ee

Thanks

Re: No EE Service in St Helens Merseyside.

anony — Sun, 18 Jun 2023 19:28:46 GMT

Hi Northerner, thanks for the reply.

I've looked at the coverage in the link you sent, yet the coverage is apparently good.

Several phones in my area are not picking up signal j- or very weak signal - since about 3days ago.. Just have to wait and see if it is all the stormy weather. 🤔

Re: No EE Service in St Helens Merseyside.

bristolian — Sun, 18 Jun 2023 19:38:43 GMT

You have likely used the "check coverage" option.

Click on "check status" instead - this searches for known issues in your chosen location, and also includes a "report a problem" link to send details of suspected issues.

Re: No EE Service in St Helens Merseyside.

anony — Mon, 19 Jun 2023 08:50:07 GMT

Ah yes, I can see there is indeed a problem in our area. Thanks for the help. 😃