topic Re: Query in Mobile Network discussions

Query

DaiEng — Wed, 14 Jun 2023 07:10:09 GMT

Why does my provider keep turning off mobile data (temporarily)?

It's happened several times over the last couple of days.

Real pain when I'm out & not connected to WiFi.

Re: Query

Christopher_G — Wed, 14 Jun 2023 09:05:20 GMT

Hi @DaiEng

Welcome to the community.

Does this seem to happen in a specific area? Have you checked the status of the network in the area on our coverage checker?

Chris

Re: Query

DaiEng — Wed, 14 Jun 2023 09:12:13 GMT

Hi Chris.
Network coverage is the usual for my area (CF827FF).
The turning off if my mobile data seems to happen randomly but has
increased in frequency & duration over the last couple of days.

Cheers

Re: Query

Mustrum — Wed, 14 Jun 2023 09:19:25 GMT

@DaiEng there is a known problem in that area.

Service problem in CF82 7FF

We are aware of a problem with this site.

If you use the status checker and enter your number you will get updates.

https://coverage.ee.co.uk/coverage/ee

Re: Query

DaiEng — Wed, 14 Jun 2023 09:35:47 GMT

Thanks