Re: Signal and internet issues

Jlb7777 — Tue, 13 Jun 2023 15:12:59 GMT

I Live in DE12 7 postcode area and the 4G data connection has been awful post the storm on Sunday! I use EE in my home 4G router as my main connection for work, I can no longer get a stable connection, it was rock solid pre storm. I have tried using the personal hotspot on my EE iPhone 13, same issue. The status checker says all is ok on the EE site, so i raised a call an incident earlier under report ID 4493477, but still no change to status. I have had to put a pay as you go Three SIM in my router so i could at least work, that has been fine but my data will run out quickly. Pleeeeease help..

Re: Re: Signal and internet issues

James_B — Tue, 13 Jun 2023 15:41:53 GMT

Hi @Jlb7777,

Welcome to the EE Community. 🙂

You've done the right thing in reporting a problem. You'll receive an update as soon as our network team have investigated.

James

topic Re: Re: Signal and internet issues in Mobile Network discussions

Re: Signal and internet issues

Re: Re: Signal and internet issues