topic Re: Signal and internet issues in Mobile Network discussions

Signal and internet issues

GretaB — Sun, 11 Jun 2023 16:33:28 GMT

Hi, in the area where I live the signal and internet have been really bad or non existent since yesterday evening after the storm. Clearly there is a problem and I can’t seem to able to speak with anyone at the customer service to tell me what the issue is and when the service is going to be up and running properly again.

Re: Signal and internet issues

Leanne_T — Mon, 12 Jun 2023 07:09:49 GMT

Hi @GretaB

Welcome to the community.

Could you check your postcode on our coverage checker and hit 'check status' please? It will let you know if we're aware of any problems and allow you to report one if we're not.

Thanks

Leanne