topic Re: Re: No signal, been problematic for a few days now in Mobile Network discussions

Re: No signal, been problematic for a few days now

Dee-Dee22 — Thu, 25 May 2023 22:31:12 GMT

My IPhone SE 2020 is always dropping signal this has gone on for months and months and I’m paying for a phone that is not fit for purpose. I’m so sick of it and if I cancel contract I have to pay in excess of £200 as it’s not due to end till November 2023

Re: Re: No signal, been problematic for a few days now

Katie_B — Fri, 26 May 2023 06:39:10 GMT

Hello @Dee-Dee22.

I am sorry to hear this.

Have you been able to check your area for any known issues or maintenance?

Has this been reported to our technical care team?

Katie

Re: Re: No signal, been problematic for a few days now

bristolian — Sun, 28 May 2023 17:53:50 GMT

If one phone is having call problems across multiple areas, it may well have a fault.

Do other EE users have similar issues in the same areas? A network issue would affect all users indiscriminately.