topic Re: No signal, been problematic for a few days now in Mobile Network discussions

No signal, been problematic for a few days now

Lorenamii — Sun, 14 May 2023 08:39:14 GMT

I have literally zero signal. I have had issues with signal the last few day too, why would I pay my bill if I can’t even use my phone?
has anyone else got the same signal issue? I am not abroad or anything just in my home as usual. I am having to jump on shops Wi-Fi to check my bank etc which I have never had to do before in my life.

Re: No signal, been problematic for a few days now

Lorenamii — Sun, 14 May 2023 08:43:56 GMT

I am having signal issues too. I have zero bars and have been having this issue for 3 days now. Has yours resolved? I am not likely to pay my next bill if I can’t even use my phone properly

Re: No signal, been problematic for a few days now

Christopher_G — Sun, 14 May 2023 08:58:35 GMT

Hi @Lorenamii

Did you check the status of the network for your area on our coverage checker?
Chris

Re: No signal, been problematic for a few days now

Lorenamii — Sun, 14 May 2023 10:24:03 GMT

Hi there, Yes it said it was good. This has been a little frustrating these last few days. Never had this before

Re: No signal, been problematic for a few days now

Christopher_G — Sun, 14 May 2023 10:27:29 GMT

OK, thanks @Lorenamii

If you report a problem on that network status checker, our network team will investigate it.

Chris

Re: No signal, been problematic for a few days now

Christopher_G — Sun, 14 May 2023 10:59:40 GMT

Hi @Lorenamii

I know from the other thread that you checked our network status checker. There's a function on there to report a problem to our network team too. If you want to discuss this further, we have a live chat service or technical support.

Chris