https://community.ee.co.uk/t5/Mobile-Network-discussions/Replacement/m-p/1255374#M27281 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3644010">@Nathanjones89</a>&nbsp; &nbsp;Did you keep your old SIM card ? &nbsp; &nbsp; You should have as you could have put that in your new device. &nbsp; You’ll have to call customer service about this now. &nbsp;</P> Tue, 23 May 2023 19:53:25 GMT Chris_B 2023-05-23T19:53:25Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Replacement/m-p/1255359#M27280 <P>Damaged my old device sent me a new phone and SIM card but nothing is happening the courier took old device so can’t verify new sim can any1 help</P> Tue, 23 May 2023 18:46:28 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Replacement/m-p/1255359#M27280 Nathanjones89 2023-05-23T18:46:28Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Replacement/m-p/1255374#M27281 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3644010">@Nathanjones89</a>&nbsp; &nbsp;Did you keep your old SIM card ? &nbsp; &nbsp; You should have as you could have put that in your new device. &nbsp; You’ll have to call customer service about this now. &nbsp;</P> Tue, 23 May 2023 19:53:25 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Replacement/m-p/1255374#M27281 Chris_B 2023-05-23T19:53:25Z