topic Re: Re: Live chat with EE in Mobile Network discussions

Re: Live chat with EE

Tessa28 — Mon, 22 May 2023 11:48:50 GMT

Hi I have no service on my phone

Re: Re: Live chat with EE

James_B — Mon, 22 May 2023 13:49:28 GMT

Hi @Tessa28,

Welcome to the EE Community. 🙂

Are you only having problems in one location or everywhere?

James

Re: Re: Live chat with EE

Tessa28 — Mon, 22 May 2023 15:49:02 GMT

It’s doing it all the time no matter where I I’ve had no service all day I’m not happy at all!

Sent from my iPhone

Re: Re: Live chat with EE

Christopher_G — Mon, 22 May 2023 16:41:43 GMT

Have you tried restarting your phone, @Tessa28?

Chris

Re: Re: Live chat with EE

Tessa28 — Mon, 22 May 2023 16:54:02 GMT

Of course loads took sim out the lot it looks like it’s come back on but I want to put a complaint in I’ve had no service all day!

Sent from my iPhone

Re: Re: Live chat with EE

Christopher_G — Mon, 22 May 2023 17:05:24 GMT

That's great to hear that it's back up and running, @Tessa28. Thanks for letting us know.

If you would like to discuss compensation, I'd advise speaking with our technical support team so they can look into what happened.

Chris