topic Re: No internet connection in Mobile Network discussions

No internet connection

rmagante — Sat, 21 Jan 2023 18:58:40 GMT

Re: No internet connection

Northerner — Sat, 21 Jan 2023 19:01:39 GMT

Hi @rmagante

What device do you have?
Are you PAYG or pay monthly contract?
Are you in th UK?

Thanks

Re: No internet connection

Nesag15 — Sat, 13 May 2023 09:44:57 GMT

Im sim only. Im in Singapore using an iPhone6SE. Bought a 7 day, 300mb add-on. Phone displays no internet connection with wi-fi off and Data roaming on. Its worked fine for 3 days but not today. Gone through the “turn off turn on” scenario…. Any ideas?

Re: No internet connection

Christopher_G — Sat, 13 May 2023 10:28:20 GMT

Hi @Nesag15

Welcome to the community, we'll do our best to help.

Could you try manually selecting a different available network?

Chris

Re: No internet connection

Nesag15 — Sat, 13 May 2023 10:54:18 GMT

Hi Mark, thanks for the suggestion but Starhub seems to be the only “available” network. Its not too much bother really, wi-fi is readily available and im leaving for the UK tomorrow.
Regards..

Sent from my iPhone

Re: No internet connection

Christopher_G — Sat, 13 May 2023 11:32:06 GMT

OK, thanks @Nesag15

Enjoy your last day there, I hope you've had a brilliant time.

Chris

Re: No internet connection

Nesag15 — Sat, 13 May 2023 12:41:18 GMT

Cheers Chris, yeah, we have 👍

Sent from my iPhone