topic Re: 4g in Mobile Network discussions

4g

Webby-180 — Thu, 04 May 2023 00:11:28 GMT

Why is 4g so rubbish lately and bills going up for a really bad connection ??

Re: 4g

James_B — Thu, 04 May 2023 07:12:14 GMT

Hi @Webby-180,

Welcome to the EE Community. 🙂

Does the Network Status Checker report any problems in your area? (Select the 'check status' option)

James

Re: 4g

bristolian — Thu, 04 May 2023 11:38:46 GMT

What do you mean by "a really bad connection" - can you explain the problems you're having?

Re: 4g

Webby-180 — Fri, 05 May 2023 11:59:05 GMT

All my apps take ages to load or don't even load

Re: 4g

Katie_B — Fri, 05 May 2023 12:17:44 GMT

Hi @Webby-180.

Thanks for getting back to us.

Have you been able to check the Network Status Checker for any problems within your area?

Katie

Re: 4g

bristolian — Fri, 05 May 2023 16:17:46 GMT

Does VoLTE/4G-calling display when you have these problems?

Re: 4g

Lossie34 — Sat, 06 May 2023 04:47:24 GMT

I totally agree. I raised this with EE to be told there is no problem in my area. Recently the signal has deteriorated and it’s a very frustrating experience trying to use any kind of data based service. I’ve also noticed a general deterioration in signal quality while travelling. If indeed there is no problem then I think the logical conclusion is that EE have turned down the power output of their masts.

Re: 4g

Christopher_G — Sat, 06 May 2023 06:43:57 GMT

Hi @Lossie34

Welcome to the community.

Is it the same places that you're travelling through that you have the problems? How are you travelling?

Chris

Re: 4g

bristolian — Sat, 06 May 2023 08:42:26 GMT

There is certainly no intentional powering-down of transmit power with the sole purpose of reducing coverage.

There's quite a few other variables that could potentially cause these symptoms, though.