topic Re: Not Happy with no signal in Mobile Network discussions

Not Happy with no signal

nataliateresa — Wed, 03 May 2023 12:19:50 GMT

For last 4 weeks including today whilst i've been in work. I have lost data/internet coverage in the area after reporting it i just got a text saying they found another problem (i seemed to be offline more then online).

Why am i paying for a service when this keeps happening?

Re: Not Happy with no signal

Chris_B — Wed, 03 May 2023 12:33:48 GMT

@nataliateresa No network can guarantee a perfect network coverage 365 days a year. Issues do happen and EE try to resolve then as quickly as possible and can use Wi-Fi calling.

Re: Not Happy with no signal

nataliateresa — Wed, 03 May 2023 12:56:06 GMT

Totally get that but it bit frustrating when you come into work for last few weeks and it keeps happening and having to log it,

Re: Not Happy with no signal

OldSchoolTech — Wed, 03 May 2023 12:56:40 GMT

For @nataliateresa

hi natalia, i hear phone owners raise this issue on EE forum and elsewhere. Fortunately, there are various ways we can boost a low signal.

1. Update your phone to latest android system (EE recommend this for people experiencing low signal)

2. Clear your phone's temporary cache files (using a free app like SD Maid). I've been testing these apps. SD Maid receives the highest rating on google play store (and its free version appears to be ad-free):

Link: https://play.google.com/store/apps/details?id=eu.thedarken.sdm&hl=en&gl=US&pli=1

3. If you're at home and need a strong signal for checking emails, etc, a static solution is to place phone in an aluminium dish. this solution is well-known on youtube by tech-head engineers (like me). our phones are basically radio transmitters and receivers, so the dish acts as a parabolic signal collector (like a satellite dish).

A youtuber called Matthias Wandel posted a video clearly showing how ping-time (network response speed) is reduced with such a dish. It received 1.3 million views and 7.9K likes 💖

Link: https://www.youtube.com/watch?v=VZKc3PBs67c

Finally, EE have a useful "network status checker" that we can use to ascertain if network issues are being highlighted and attended to by EE engineers.

Link: https://coverage.ee.co.uk/coverage/ee

have a great summer 🌞

Kind Regards, OldSchoolTech