topic Re: HELP! Roaming in the UK??? in Mobile Network discussions

HELP! Roaming in the UK???

Salee — Sat, 29 Apr 2023 09:55:29 GMT

HELP please : I’m in the UK, on dry land, on the North Norfolk coast but I keep getting a “Welcome to Maritime. Calls cost £3.00/min to make and £3.00/min to receive and texts 60p each. Picture messages cost 48p.” message. How can I turn this off? I’m petrified that I’ll receive a few texts or calls and be charged these expensive rates.

Re: HELP! Roaming in the UK???

bristolian — Sat, 29 Apr 2023 10:07:11 GMT

The symptoms suggest your phone has no coverage from your home network but is connecting to a maritime network instead, and advising you of charges for that. The text message notification is a warning of that and is working as intended.

The only certain way of avoiding charges in this scenario is to turn flight mode on or your phone off entirely, until you are back within coverage of EE's UK network or at least out of range of the maritime network.

Receiving text messages is free on any network - but any calls or outbound texts would be chargeable.

Re: HELP! Roaming in the UK???

Northerner — Sat, 29 Apr 2023 11:08:43 GMT

Hi @Salee

Turn off automatic network selection under settings and then connect to EE manually.

Thanks

Re: HELP! Roaming in the UK???

bristolian — Sat, 29 Apr 2023 11:08:15 GMT

Manual network selection will also work, but if you lose EE coverage in the future for any reason - I suspect you will need to manually reselect every time.

Unfortunately, these symptoms can happen in border areas where your home network has no service.

Re: HELP! Roaming in the UK???

Medeswell — Mon, 04 Sep 2023 15:37:20 GMT

Just returned from East Runton & had same problem. Ridiculous situation. Trying to actually speak to someone at EE to resolve is now impossible due to their 'exciting new system'! Thank goodness for Google - and flight mode!

Re: HELP! Roaming in the UK???

bristolian — Mon, 04 Sep 2023 16:18:38 GMT

Enabling flight mode will prevent your phone from accessing any mobile network connection, that includes EE-UK. It's not a fix for the scenario discussed in this thread.

You will only be able to use your phone via WiFi-calling.

Re: HELP! Roaming in the UK???

Medeswell — Mon, 04 Sep 2023 16:31:05 GMT

It is when in North Norfolk & having no idea what tariff I may be on. I didn't get notified about being on the maritime tariff until I got home. Luckily, I had no cause to make or receive any calls or send any text messages whilst in North Norfolk. For my own peace of mind I will continue to employ flight mode when in that location - it may be rather nice not to be contactable for a change in any case!

Re: HELP! Roaming in the UK???

sutton527 — Sat, 21 Jun 2025 19:50:01 GMT

I had the same message today in Sea Palling! There's no signal there at all so I didn't even look at my phone until I was almost home this evening. It was welcoming me back to the UK too!! 🤣