topic Re: Calls failing: both my wife and I have signal but all calls cutting off immediat in Mobile Network discussions https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244262#M26635 <P>Resolution sorted. EE had changed our plan to data only. They couldn't explain why but re-instated our plan with extra data. All sorted via messaging on the phone. A very helpful EE Tech Support got to the bottom of it, and said it was nothing we'd done.</P> Tue, 11 Apr 2023 19:56:01 GMT reefeater 2023-04-11T19:56:01Z Calls failing: both my wife and I have signal but all calls cutting off immediat https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244178#M26628 <P>Both our phones are failing to make calls, both have signal but calls cut off immediately after dialling. We can Whatsapp call but no mobile calls working?</P> Tue, 11 Apr 2023 15:08:15 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244178#M26628 reefeater 2023-04-11T15:08:15Z Re: Calls failing: both my wife and I have signal but all calls cutting off immediat https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244223#M26630 <P>Can you send &amp; receive text messages? If so - try toggling flight mode off/on. Is VoLTE/4G-calling shown on your phone's screen?</P> <P>WhatsApp just uses data - usage of this app is carried through EE's mobile network as data, not a voice call.</P> Tue, 11 Apr 2023 17:11:14 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244223#M26630 bristolian 2023-04-11T17:11:14Z Re: Calls failing: both my wife and I have signal but all calls cutting off immediat https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244262#M26635 <P>Resolution sorted. EE had changed our plan to data only. They couldn't explain why but re-instated our plan with extra data. All sorted via messaging on the phone. A very helpful EE Tech Support got to the bottom of it, and said it was nothing we'd done.</P> Tue, 11 Apr 2023 19:56:01 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Calls-failing-both-my-wife-and-I-have-signal-but-all-calls/m-p/1244262#M26635 reefeater 2023-04-11T19:56:01Z