topic Re: Re: internet speed in Mobile Network discussions

Re: internet speed

_sheilamac — Sat, 08 Apr 2023 21:14:33 GMT

I have been experiencing exactly the same problem — shameful internet speed with long moments of no internet at all. EE Coverage and Network says it is all good in my area, but speaking to my neighbours I found out that everyone is facing the same issue so I think it is fair to assume there is a problem. I have tried reporting the issue using the form a few times but I am getting an error as feedback “something went wrong” (whatever this means). Any help?

Re: Re: internet speed

XRaySpeX — Sat, 08 Apr 2023 21:33:30 GMT

On what device?

Re: Re: internet speed

_sheilamac — Sat, 08 Apr 2023 22:16:19 GMT

Hi, here is for the device:

4GEE Home Router 2 (Huawei B625-261)

Re: Re: internet speed

bristolian — Sun, 09 Apr 2023 11:40:30 GMT

If multiple users are having similar issues, that's certainly good evidence of a network issue - have they all been reporting this to CS? Are EE mobiles similarly affected, the network signal is the same for both?