topic Re: Super rubbish ee in Mobile Network discussions

Super rubbish ee

Hate_ee — Thu, 06 Apr 2023 08:14:47 GMT

Signal checker states my signal at perfect, meanwhile not one bar showing! Data is the same, iseles. How this junk company gets any custom let alone "awards" is beyond me! Does anyone know of a company that actually works in the woking area?

Re: Super rubbish ee

Chris_B — Thu, 06 Apr 2023 06:33:17 GMT

@Hate_ee the signal check out it’s just a guide and it does state this. The guild is a computer simulation as it cannot take into account buildings, trees, land, topography as these can block cellular signals.

EE can not actually check every location physically.

But is this indoors or outside? As buildings can block cell signal when indoors and no network will guarantee of service indoors.

Re: Super rubbish ee

Leanne_T — Thu, 06 Apr 2023 07:28:14 GMT

Hi @Hate_ee

Welcome to the EE Community.

Does the Network Status Checker report any problems for the area?

If no problems are reported (after selecting the 'check status' option), please tap 'report a problem' so our network team can investigate and keep you updated.

Thanks.

Leanne

Re: Super rubbish ee

bristolian — Sat, 08 Apr 2023 08:14:53 GMT

Is this a recent problem? From your description, I suspect you have a temporary local outage, which should be listed under the "check status" option already advised.

If your phone shows no coverage indicated, then calls, texts & data that use that signal will all be affected.