topic Re: Network status checker "An unexpected error has occurred" in Mobile Network discussions

Network status checker "An unexpected error has occurred"

Basil21 — Sat, 18 Mar 2023 11:29:28 GMT

I am trying to find why people in the SY13 2BT area on EE have no service, we received texts saying work was being carried out on the mast at Prees this last week, and yesterday another text to say it was complete and to reboot our phones. Today there's no service at all.

Logging in to the EE service status checker jut bings up "An unexpected error has occurred". Can anyone at EE suggest what's happened and if this situation is being resolved please? Thanks.

Re: Network status checker "An unexpected error has occurred"

Chris_B — Sat, 18 Mar 2023 12:06:22 GMT

@Basil21 I’ve just checked this for you with that postcode. This was the information I got back

Re: Network status checker "An unexpected error has occurred"

Basil21 — Sat, 18 Mar 2023 12:36:31 GMT

Thank you Chris, appreciated, have a good weekend.