topic Re: Re: Signal in Mobile Network discussions

Re: Signal

kerenab9 — Sat, 18 Mar 2023 01:12:43 GMT

Yeah ive found out off a local group they are moving the mast but they sent absolutely no warning and im rather peeved as it now affecting my work. Ill be ringing them as soon as i get signal as i dont think i should have to pay for a service im not recieving 🤦‍♀️

Re: Re: Signal

kerenab9 — Sat, 18 Mar 2023 01:15:00 GMT

im getting absolutely no signal at all and am unable to contact my work when i need to. Ive found out they are moving a mast which i found out from a local page as alot of people in my local area are also annoyed about it i dont have wifi calling on my phone unfortunatly

Re: Re: Signal

Leanne_T — Sat, 18 Mar 2023 07:23:09 GMT

Hi @kerenab9

Thanks for coming to the community.

Please give us a call on 150 when you can and the team will get the area looked into and help you further.

Let me know how you get on.

Leanne.

Re: Re: Signal

Chris_B — Sat, 18 Mar 2023 08:09:53 GMT

@kerenab9 Let’s say they did give you warning about the move would that still change the situation right now? The only thing that would be different is that you would know about it. The other thing to ask is did you sign up to network issues in your area via THIS ? This ensures you get notifications about potential issues that may arise in your area.