topic Re: Failed calls in Mobile Network discussions

Failed calls

Leah0510 — Tue, 28 Feb 2023 21:38:08 GMT

My phone has been failing both incoming and outgoing calls

It works fine after a quick restart, but such a pain to keep doing this

Not really any network issue

What could be causing this?

Leanne_T — Wed, 01 Mar 2023 08:23:28 GMT

Thanks for coming here.

Does the Network Status Checker report any problems in your area? (Please select the 'check status' option)

Are you able to try the SIM card in another phone to see if the same happens?

Leanne 🙂

Leah0510 — Wed, 01 Mar 2023 09:23:06 GMT

Network status is fine, I checked that before asking, I dont have another handset to try

Also made sure WiFi calling is off, but still having the same issue

Thanks

Leanne_T — Wed, 01 Mar 2023 09:25:25 GMT

I would suggest giving us a call on 150 and the team will get this looked into in more detail for you and let you know the next steps 🙂

Leanne.