topic Re: I would like to speak to someone in Mobile Network discussions

I would like to speak to someone

Pabblo15 — Fri, 17 Feb 2023 17:16:25 GMT

Re: I would like to speak to someone

James_B — Fri, 17 Feb 2023 18:39:12 GMT

Hi @Pabblo15,

Welcome to the EE Community. 🙂

How can we help today?

James

Re: I would like to speak to someone

Shellmb123 — Mon, 20 Feb 2023 14:41:59 GMT

Hi it’s about my bill

Re: I would like to speak to someone

Shellmb123 — Mon, 20 Feb 2023 14:43:21 GMT

I have been in the sick since November due to cancer , I’m struggling with my monthly payments and can not afford increase you have just sent in email. Can I also cancel one of my lines as it is due to end

Re: I would like to speak to someone

Shellmb123 — Mon, 20 Feb 2023 14:44:42 GMT

Hello

Re: I would like to speak to someone

Shellmb123 — Mon, 20 Feb 2023 14:45:34 GMT

Hi can you please return my call

Re: I would like to speak to someone

grsdev — Mon, 20 Feb 2023 14:55:50 GMT

@Shellmb123 The only people who can help are customer services. This is a user forum and nobody here has access to your account. Call 150 from your mobile.

Re: I would like to speak to someone

Katie_B — Mon, 20 Feb 2023 15:12:57 GMT

Good afternoon @Shellmb123.

Welcome to the EE Community.

Please give us a call as advised by dialling 150 from your EE handset.

Our customer care team who have account access will be able to take a look at your account and provide you will all your available options.

Katie

Re: I would like to speak to someone

grsdev — Tue, 21 Feb 2023 19:36:11 GMT

In that case, call 0800 956 6000 from your landline.