topic Re: No 5G in Mobile Network discussions

No 5G

OwenB — Mon, 13 Feb 2023 19:53:45 GMT

I have an iPhone 14 Pro and a 5G plan. I can’t get 5G at home dispite the coverage checker saying I can get it. Why is the coverage map wrong?

Re: No 5G

XRaySpeX — Mon, 13 Feb 2023 21:48:04 GMT

@OwenB : Have you Checked Status of the Network Status Checker there and reported your problem via that link?

Re: No 5G

OwenB — Mon, 13 Feb 2023 22:10:09 GMT

Reported it a few times. They never listen to what I’m saying. Had conversations with them too. They even said it’s 4G only in the area and wanted me to send screen shots of the coverage checker!

Re: No 5G

Christopher_G — Tue, 14 Feb 2023 08:14:55 GMT

Hi @OwenB

Can you pick 5G up in other areas where it's available?

Chris

Re: No 5G

bristolian — Tue, 14 Feb 2023 17:34:19 GMT

@OwenB wrote:

They even said it’s 4G only in the area and wanted me to send screen shots of the coverage checker!

If that agent had offered an email address to send those screenshots to, then go ahead!