https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224781#M25509 <P>Hi Leanne i used skype on my laptop and spoke to EE technical guy for 35 mins and our signal is back on now i did put our post code in and it said engineers onsite but i had not been told about this - our mobile signal been off since early this morning and came back while i was chatting to the tech guy - hopefully after speaking to EE i asked them to drop an email if planned maintenance will effect our signal... this is 2nd time last maintenance was 27/1 and today 31/1 - just hope it all been sorted now</P> Tue, 31 Jan 2023 16:46:51 GMT penglais28 2023-01-31T16:46:51Z https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224738#M25507 <P>new to EE and its not gone great - i have an iphone 13mini for info hubby iphone12 - previously we had BT broadband and sim package - switched to EE sim and kept BT broadband (had 1/2 price offer for 6 months after speaking to person at BT) but the BT sim deal changed to EE sim - new sim cards arrived and had lots of issues - last week i lost signal called tech help off hubbys mobile which had a signal - thought it was sorted but today both mobiles have no signal for texts calls we have wifi but obviously i want to speak to EE but cant call as no signals - any help appreciated</P><P>&nbsp;</P> Tue, 31 Jan 2023 15:31:07 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224738#M25507 penglais28 2023-01-31T15:31:07Z https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224775#M25508 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3410796">@penglais28</a></P> <P>Welcome to the community.</P> <P>Are you able to check the postcode on our<A href="https://coverage.ee.co.uk/coverage/ee" target="_blank"> coverage checker?</A></P> <P>If you select the 'check status' button, it will let you know if we're aware of any problems in the area where you have no signal showing.&nbsp;</P> <P>Leanne.&nbsp;</P> Tue, 31 Jan 2023 16:39:01 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224775#M25508 Leanne_T 2023-01-31T16:39:01Z https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224781#M25509 <P>Hi Leanne i used skype on my laptop and spoke to EE technical guy for 35 mins and our signal is back on now i did put our post code in and it said engineers onsite but i had not been told about this - our mobile signal been off since early this morning and came back while i was chatting to the tech guy - hopefully after speaking to EE i asked them to drop an email if planned maintenance will effect our signal... this is 2nd time last maintenance was 27/1 and today 31/1 - just hope it all been sorted now</P> Tue, 31 Jan 2023 16:46:51 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224781#M25509 penglais28 2023-01-31T16:46:51Z https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224783#M25510 <P>Thanks for coming back an letting me know, fingers crossed this is all sorted for you now <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3410796">@penglais28</a></P> <P>Have a lovely evening <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Tue, 31 Jan 2023 16:53:55 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/call-text-no-signal-issues-with-new-EE-sim-cards-previously-BT/m-p/1224783#M25510 Leanne_T 2023-01-31T16:53:55Z