https://community.ee.co.uk/t5/Mobile-Network-discussions/Phone-Mast-Down-Compensation/m-p/1222681#M25386 <P>Nertwork outages happen on all mobile networks and you are very fortunate to have been offered that amount of credit for what is a BAU occurrence.</P> <P>You will need to contact EE C/S to discuss your account specifics - there is no account access on here.</P> Tue, 24 Jan 2023 18:33:32 GMT bristolian 2023-01-24T18:33:32Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Phone-Mast-Down-Compensation/m-p/1222676#M25385 <P>Getting very poor signal got told this morning phone mast is down and issue is quiet big. The operator said they Wilkins be applying £23 credit how long does it take to show up on my charges?</P> Tue, 24 Jan 2023 18:31:12 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Phone-Mast-Down-Compensation/m-p/1222676#M25385 lukeyp 2023-01-24T18:31:12Z https://community.ee.co.uk/t5/Mobile-Network-discussions/Phone-Mast-Down-Compensation/m-p/1222681#M25386 <P>Nertwork outages happen on all mobile networks and you are very fortunate to have been offered that amount of credit for what is a BAU occurrence.</P> <P>You will need to contact EE C/S to discuss your account specifics - there is no account access on here.</P> Tue, 24 Jan 2023 18:33:32 GMT https://community.ee.co.uk/t5/Mobile-Network-discussions/Phone-Mast-Down-Compensation/m-p/1222681#M25386 bristolian 2023-01-24T18:33:32Z