topic Re: Signal in Mobile Network discussions

Signal

Laura905 — Tue, 17 Jan 2023 16:25:04 GMT

I have had no signal for 24hrs on my phone. I travel for work and had no network coverage there either! Had my phone off and on lots of times but no change!

Re: Signal

Christopher_G — Tue, 17 Jan 2023 16:54:45 GMT

Hi @Laura905

Welcome to the community.

Are you able to check the postcodes where you're having the problems on our coverage checker? If you hit the 'check status' button, it will let you know if we're aware of any problems in the area.
Chris

Re: Signal

bristolian — Tue, 17 Jan 2023 17:13:03 GMT

The more areas you have this problem in, the greater the possibility of this being a phone/account issue.

Check the status tool that's been suggested, but also ask around friends, relatives & colleagues who may also use EE - do they have similar issues? Network outages will affect all users indiscriminately.