topic Re: Can’t use 5g in Mobile Network discussions

Can’t use 5g

Deadpool64 — Fri, 06 Jan 2023 20:13:14 GMT

Not been able to get 5g on iPhone 14 pro max, anyone know why or how I can get 5g

Re: Can’t use 5g

Chris_B — Fri, 06 Jan 2023 21:33:34 GMT

@Deadpool64 Are you in a 5G area ? If you are is 5G enabled on the device? Are you on contract? 5G isn’t available to PAYG customers.

Re: Can’t use 5g

Kirigaya_Kazuto — Fri, 06 Jan 2023 21:45:20 GMT

Check that settings -> mobile data is set to either 5g on or 5g auto

You also need to be on a pay monthly contract to get 5g, not available to pay as you go

Re: Can’t use 5g

Schockwave — Sat, 07 Jan 2023 12:39:08 GMT

@Deadpool64 , how old is your SIM card? If you have had the same SIM card for several years, then maybe that is the reason and you may need a new SIM card. I had to do this when I got the IPhone 12 Pro Max, as the SIM card was not able to show 5G.