topic Re: No service in Mobile Network discussions

No service

Mez88 — Tue, 20 Dec 2022 18:53:38 GMT

This has happened the past half an hour I'm unable to make any calls can't even ring 150

Re: No service

bristolian — Tue, 20 Dec 2022 19:08:05 GMT

This may be a local coverage issue which you can check using the "check status" option on https://coverage.ee.co.uk/coverage/ee

If not, you can check for account-specific issues by calling 0800 0798586 from another phone.

Re: No service

Kirigaya_Kazuto — Tue, 20 Dec 2022 19:08:30 GMT

Same issue - having to use my second sim on RWG mobile (NVMO on EE) to ring 150 - they're being inendated with calls/tweets

Re: No service

Kirigaya_Kazuto — Tue, 20 Dec 2022 19:13:33 GMT

See their twitter page, full of tweets of people have the same issue

Something going odd with the SIM cards it seems, as the coverage checker reports no issues

Tweets with replies by EE (@EE) / Twitter

Re: No service

Christopher_G — Wed, 21 Dec 2022 07:55:27 GMT

Hi @Mez88

Is it working better now? Could you try restarting your phone, if not?

Thanks

Chris

Re: No service

Kirigaya_Kazuto — Wed, 21 Dec 2022 12:32:16 GMT

All is fixed today, no idea what happened, any idea @Christopher_G

My service came back slowly around 8pm, firstly it connected to EDGE, the 3G for about 30 minutes, then 4G

Meanwhile my RWG Mobile sim had 4G, so it couldn't have been a mast issue as it also runs on EE

Re: No service

Christopher_G — Wed, 21 Dec 2022 12:42:07 GMT

I really don't know, @Kirigaya_Kazuto. It sounds like you've lost the connection to the network somehow. I'm glad you're back up and running. 🙂

Chris

Re: No service

Mez88 — Wed, 21 Dec 2022 16:26:44 GMT

Yeah services resumed few hours after last night, I tried restarting my phone a few times and reset sim etc and didn't work. God knows what happened isn't good that I missed an important phone call though 👎

Re: No service

Christopher_G — Thu, 22 Dec 2022 08:07:27 GMT

Sorry about the inconvenience, @Mez88.

There could be a few reasons why this happened. I'm glad it's working now for you though.

Chris