topic Re: my mobile can't even dial 150. just saying: the service is not available in Mobile Network discussions

my mobile can't even dial 150. just saying: the service is not available

Kaywheale — Tue, 20 Dec 2022 17:44:35 GMT

y mobile can't even dial 150. just saying: the service is not available. Have been using another phone to dial 150 over one hour now. still no one to help!

Re: my mobile can't even dial 150. just saying: the service is not available

bristolian — Tue, 20 Dec 2022 18:07:05 GMT

Have you tried restarting your phone? Does it show coverage bars?

Re: my mobile can't even dial 150. just saying: the service is not available

Christopher_G — Wed, 21 Dec 2022 07:52:59 GMT

Hi @Kaywheale

Welcome to the community.

Is everything sorted now, or are you still having problems? Did you try restarting the device as @bristolian suggested?
Chris

Re: my mobile can't even dial 150. just saying: the service is not available

Lukegoodway — Wed, 21 Dec 2022 09:21:02 GMT

I am on here trying to find a solution to this one too.
I can’t phone 150, I’ve tried restarting, and no signal bars are showing.
impossible to get hold of anyone from EE it seems

Re: my mobile can't even dial 150. just saying: the service is not available

Christopher_G — Wed, 21 Dec 2022 09:27:29 GMT

Hi @Lukegoodway

Welcome to the community.

Could you pop your postcode in our coverage checker and hit 'check status' please? It will let you know if we're aware of any problems/maintenance works in your area.

Chris

Re: my mobile can't even dial 150. just saying: the service is not available

Lukegoodway — Wed, 21 Dec 2022 09:40:13 GMT

I had already tried that too.

I’ve solved my problem by going into settings> reset> reset network settings

Re: my mobile can't even dial 150. just saying: the service is not available

Christopher_G — Wed, 21 Dec 2022 09:44:04 GMT

That's great, thanks for sharing your solution, @Lukegoodway. Hopefully it helps someone else in a similar situation.

Chris