topic Re: Tech support in Mobile Network discussions

Tech support

Jddy — Fri, 16 Dec 2022 20:37:22 GMT

How about this from the uk no1

new visual contact method

when you call from a mobile that works to tell them about a mobile that’s not working they tell you the mobile you are on is fine ?

no option to tell them you are calling about another number

then to make it worse they send a text asking you to text them back if you can’t text

wow

amazing design for a smart piece of software

congrats

Re: Tech support

Chris_B — Fri, 16 Dec 2022 20:46:02 GMT

@Jddy Why are you using a service that’s for the device that you are actually using at that time. Why are you not speaking to customer services about the device that actually has the issue.

Re: Tech support

Jddy — Fri, 16 Dec 2022 20:50:46 GMT

Cause it doesn’t give you that option

the connection issue was on another phone of mine currently on hols with my daughter

Re: Tech support

Chris_B — Fri, 16 Dec 2022 20:53:55 GMT

@Jddy You need to call +44 7953 966 250. Standard roaming rates apply to your location.