topic Re: Sim not working after phone update in Mobile Network discussions

Sim not working after phone update

Zoe7274 — Fri, 09 Dec 2022 20:40:47 GMT

Hi I have updated my phone and now sim not working , signal been awful and now sayin emergency calls only no sim

Re: Sim not working after phone update

Northerner — Sat, 10 Dec 2022 08:36:00 GMT

Hi @Zoe7274

What phone do you have and where was it purchased?

Thanks

Re: Sim not working after phone update

Zoe7274 — Sat, 10 Dec 2022 10:06:24 GMT

Samsung S9 from cex it's been really slow aswell now , lagging bad.

Re: Sim not working after phone update

Jon_K — Sat, 10 Dec 2022 12:01:37 GMT

Hi @Zoe7274.

Are you able to try your SIM in another phone to see if the signal works?

Jon

Re: Sim not working after phone update

Zoe7274 — Sat, 10 Dec 2022 13:57:48 GMT

Sim worked in a iphone but still no joy on my Samsung

Re: Sim not working after phone update

Zoe7274 — Sat, 10 Dec 2022 14:00:09 GMT

I've cleaned sim , I've cleared cache still no joy, I've done reset still no joy everything works except calls and texts so annoyingly frustrating

Re: Sim not working after phone update

Jon_K — Sat, 10 Dec 2022 14:43:05 GMT

Thanks @Zoe7274.

Was that a factory reset that you did?

If so, it may be a fault with the phone and you'd be best speaking with the seller.

Jon

Re: Sim not working after phone update

Bionic69 — Wed, 28 Dec 2022 04:23:20 GMT

Hi zoe unfortunately the s9 is an old phone now & like everything the older it gets the more that goes wrong with it. Samsung stopped doing software & security Updates back in April this year so that could be part the reason why it's so slow & lagging also where samsung are no longer doing security Updates your phones a security risk I.e your samsung could be hacked so any personal stuff you've got on your phone I.e banking etc I would remove ASAP. Samsung only do Updates for 3/4 years after that it's time for a new phone unfortunately any android phone are not as good as the iphones

Re: Sim not working after phone update

Chris_B — Wed, 28 Dec 2022 07:00:10 GMT

@Bionic69 That has nothing todo with a SIM card not working in a device. I’ve got a Nokia 3510i and it still works and it’s older than any phone that anyone is using on this forum. The age of a device has nothing todo with a SIM card not working in it.

Re: Sim not working after phone update

Bionic69 — Wed, 28 Dec 2022 07:05:17 GMT

Well if the sim works in a iphone but doesn't work in the s9 what does that tell you erm there's a problem with the device