topic Re: Lost all network after trying to set up esim in Mobile Network discussions

Lost all network after trying to set up esim

Timshaw — Wed, 07 Dec 2022 18:50:52 GMT

Just set up a new phone with an esim and now I can’t phone out or receive calls

Chris_B — Wed, 07 Dec 2022 18:57:20 GMT

@Timshaw Did you have your EE sim in that device? What device is it ?

Paul1948 — Wed, 21 Dec 2022 18:40:39 GMT

Got a phone number but the sim does not fit my mobile phone

Katie_B — Thu, 22 Dec 2022 07:00:12 GMT

Good morning @Paul1948.

Have you just received your SIM?

Is it to big or to small? if its to big you should be able to break the SIM down. All SIMs come with the option of 3 sizes as push outs.

Speak soon,

Katie 🙂