topic Re: Cannot use internet with mobile data in Mobile Network discussions

Cannot use internet with mobile data

SazB1 — Thu, 20 Oct 2022 18:41:04 GMT

For the past couple of weeks every time I leave the house I cannot connect to the internet with my mobile data. I have checked my data is switched on, I’m on a contract with loads of data available, I’ve tried taking out the sim card and putting it back in, switching from 5g auto to 4g, switching off EE as the network provider and back on again and still no joy. The network coverage appears to be fine. Can anyone help?

Re: Cannot use internet with mobile data

bristolian — Thu, 20 Oct 2022 21:14:50 GMT

Does your phone show VoLTE/4G-calling when you have problems using mobile data?

Can you make calls OK?

Re: Cannot use internet with mobile data

Northerner — Thu, 20 Oct 2022 21:26:59 GMT

Hi @SazB1

What device do you have?

Thanks

Re: Cannot use internet with mobile data

SazB1 — Tue, 25 Oct 2022 10:52:58 GMT

I can make calls fine, it’s just connecting to the internet and apps.

Re: Cannot use internet with mobile data

SazB1 — Tue, 25 Oct 2022 10:53:16 GMT

iPhone 12

Re: Cannot use internet with mobile data

bristolian — Tue, 25 Oct 2022 11:41:50 GMT

Does your phone show VoLTE/4G-calling when you have problems using mobile data?