topic Re: No services In Rg2 area of Reading in Mobile Network discussions

No services In Rg2 area of Reading

Mick1959 — Thu, 13 Oct 2022 14:17:40 GMT

We have not been able to make or receive calls ,and there hasn't been any Internet for 2 weeks,we have been told it won't be fixed until November 10th,it's appalling service,my brothers disabled so we need the phone to work. We have been given a credit note for this month's payment,but that doesn't help the situation. I will change suppliers, think this is the best option. So mutch for e.e and their great coverage. RUBBISH!!!

Re: No services In Rg2 area of Reading

James_B — Thu, 13 Oct 2022 16:23:12 GMT

Hi @Mick1959,

Welcome to the EE Community. 🙂

I'm very sorry to hear there is an ongoing fault in your area. Please register your details with the Network Status Checker so we can keep you up to date with the latest information.

Are you able to use WiFi Calling to stay connected in the meantime?

James

Re: No services In Rg2 area of Reading

bristolian — Thu, 13 Oct 2022 16:31:26 GMT

Is this a loss of coverage, or a problem using your phone when you have signal indicators displayed?

The advice to check the online status tool is the best first-step.