topic Re: Problems again in Freswick caithness in Mobile Network discussions

Problems again in Freswick caithness

C70 — Thu, 29 Sep 2022 05:35:06 GMT

No phone signal since early yesterday morning got a message from ee telling me there was a problem and that it would take a maximum 15hrs , last time it happened it took over a month that was on the 12th of Aug not very happy, checked mobile network coverage and it says it’s ok when it’s NOT!!

Re: Problems again in Freswick caithness

Northerner — Thu, 29 Sep 2022 06:40:45 GMT

Hi @C70

Can you access EE WiFi calling service?

Thanks

Re: Problems again in Freswick caithness

bristolian — Thu, 29 Sep 2022 16:19:28 GMT

The online status checker serves two functions.

1: "Check coverage" predicts the usual service in any given location - I suspect you're using this.

2: "Check status" searches for known faults & issues, with the subsequent options to "get updates" & "report a problem" as necessary.

Try using the check status option.