topic Re: Poor signal in Mobile Network discussions

Poor signal

Really1 — Mon, 26 Sep 2022 18:37:34 GMT

2 weeks ago the signal in dt11, has become really bad. Same phone and location as the last 4 years. Area coverage checker shows I should have excellent signal as I have had in the past, but clearly not now. I have restarted the phone, reset network connections and no change. Any ideas?

Re: Poor signal

bristolian — Mon, 26 Sep 2022 19:09:14 GMT

If you have a sudden or noticeable reduction in coverage levels, you can use the "check status" option on the status checker which then gives options for "get updates" or "report a problem" as appropriate.

It sounds like you're using the "check coverage" link for a prediction of normal service.

Re: Poor signal

Northerner — Mon, 26 Sep 2022 19:31:54 GMT

Hi @Really1

In addition to @bristolian can you not use EE WiFi calling service?

Thanks

Re: Poor signal

Really1 — Mon, 26 Sep 2022 21:23:34 GMT

Thank you, I did not spot the check status option, which does show an issue, so I have requested updates as it claims the issue will be fixed shortly. Again thank you.

Re: Poor signal

Really1 — Mon, 26 Sep 2022 21:35:46 GMT

My only internet at home is via my phone, but as it happens, I was being blind and did not notice the check status option which does show there is a problem, so at least I now know. Thank you for responding.