topic Re: Super poor signal in Mobile Network discussions

Super poor signal

DebsK — Mon, 26 Sep 2022 17:07:32 GMT

Paying for unlimited minutes that i can't use. Signal is so poor i don't scratch the surface. It's the 21st century, why is it so seriously poor?!

Re: Super poor signal

bristolian — Mon, 26 Sep 2022 17:11:41 GMT

Is this a recent problem that's just started?

What is reported on the coverage tool for your location? "Check coverage" predicts service, "check status" looks for faults & issues.

Re: Super poor signal

Chris_B — Mon, 26 Sep 2022 17:12:08 GMT

@DebsK Is that indoors or outside? Have you checked to see if there is a network issue in your area ? You can use THIS to do just that. Click the check status tab and you can report an issue if you believe there is an issue.

Re: Super poor signal

DebsK — Mon, 26 Sep 2022 19:02:56 GMT

Not a new problem, ongoing for ever.

Re: Super poor signal

bristolian — Mon, 26 Sep 2022 19:04:44 GMT

Unfortunately there will always be poor coverage areas with any mobile network, it's unavoidable. WiFi-calling is an excellent solution for indoor service problems.

Re: Super poor signal

DebsK — Tue, 27 Sep 2022 05:36:20 GMT

It's bad indoors and outdoors. I don't live in the middle of nowhere either but i do live in this century. EE was the last network to try and i was expecting much better, it's so disappointing.

Re: Super poor signal

Jon_K — Tue, 27 Sep 2022 07:15:09 GMT

Hi @DebsK.

Have you tried WiFi Calling to at least be able to use your minutes when connected to WiFi?

Do you have signal bars on your phone?

What phone are you using?

Jon