topic Re: Turned roaming off in error whilst in Spain in Mobile Network discussions

Turned roaming off in error whilst in Spain

Kell3 — Sat, 03 Sep 2022 07:04:52 GMT

I am currently in Spain …for longer than anticipated …my network automatically connected to Movistar network however I was not able to receive or make calls..I went to my account and turned on calls and I. Error turned turned off roaming which took 24 hours and then I turned it back on and again it said 24 hours. I’ve restarted my phone I’ve checked and all data roaming choices have been turned back on …help I now have no calls or data roaming…

Re: Turned roaming off in error whilst in Spain

Christopher_G — Sat, 03 Sep 2022 07:16:48 GMT

Hi @Kell3

Welcome to the community.

Could you try manually connecting to a different available network please?

Chris

Re: Turned roaming off in error whilst in Spain

Kell3 — Sat, 03 Sep 2022 07:57:34 GMT

It’s not recognising any to choose from? I can connect to Wi-Fi but that’s it

Re: Turned roaming off in error whilst in Spain

Christopher_G — Sat, 03 Sep 2022 07:59:31 GMT

What kind of phone are you using, @Kell3?

Chris