topic Re: Network outage in Mobile Network discussions

Network outage

kuldi229 — Sun, 21 Aug 2022 20:38:36 GMT

Hey everyone! Has anyone got issues with network today? I can't call/receive calls and no data too. I still have plenty of GB data left 😕

Re: Network outage

James_B — Mon, 22 Aug 2022 07:57:26 GMT

Hi @kuldi229,

Welcome to the EE Community. 🙂

Does the network status checker show any problems in your area?

James

Re: Network outage

kuldi229 — Tue, 23 Aug 2022 23:50:14 GMT

Hello. EE status checker says that it's all good. However my phone has network coverage in the morning and then in the night. But not throughout the day 😕

Re: Network outage

Christopher_G — Wed, 24 Aug 2022 07:43:56 GMT

Thanks @kuldi229

I would recommend reporting a problem on that network status checker so that our network team can look into it.

Chris

Re: Network outage

tr76 — Wed, 24 Aug 2022 11:55:13 GMT

Today? Mate is everyday for me from around 2 months ( London, 5g phone)

Re: Network outage

kuldi229 — Wed, 24 Aug 2022 12:23:51 GMT

Well I 95% of the time i had no issues with network. But this week I'm having real issues with it. (Maidstone, 5G phone)

Re: Network outage

Leanne_T — Wed, 24 Aug 2022 14:43:49 GMT

Hi @kuldi229

Thanks for coming back to us.

Have you reported the problems on the EE Status Checker?

Our network team will get this looked into and get back to you with an update.

Leanne.