topic Signal dropped in Mobile Network discussions

Signal dropped

Bethj114 — Sat, 23 Jul 2022 12:09:30 GMT

Hi all, is anyone else’s Signal dropping in and out of place that are normally strong?
does anyone know how or why?

Re: Signal dropped

Schockwave — Sat, 23 Jul 2022 12:12:24 GMT

Welcome to the community,

You have not said where you are, that is the area, but if you click on check coverage and network status at the top of this page, you can see if there is a problem where you are and also sign up for updates at the same time, as well as report it.

Re: Signal dropped

Bethj114 — Sat, 23 Jul 2022 12:36:32 GMT

I don’t know if I’m being stupid but it won’t save a location for updates it shows a map but does nothing. I’m in St. Helens in wa9 area

Re: Signal dropped

bristolian — Sat, 23 Jul 2022 12:45:47 GMT

Goto the online coverage tool

"Check status" searches for known faults & issues in your chosen location, and then lets you "get updates" on those, or "report a problem" if you have issues not listed.

Re: Signal dropped

Bethj114 — Sun, 24 Jul 2022 11:41:59 GMT

WiFi is fine, just mobile just dropping I couldn’t do anything

Re: Signal dropped

Leanne_T — Sun, 24 Jul 2022 12:19:53 GMT

Hi @Bethj114

Thanks for coming back to us.

Have you reported this on the network status checker, following the advice you have been given?

Thanks.

Leanne 🙂