topic Re: Very upset with EE customer service in Mobile Network discussions

Very upset with EE customer service

Morositas — Sun, 26 Jun 2022 02:06:40 GMT

I have called the ee customer service technical support

After 1 month experiencing no signal and issues with my line

I am not happy how the operator deal with my case

I will escalate this matter to the ombudsman office

Very upset with EE service and Customer service

Jon_K — Sat, 25 Jun 2022 15:09:02 GMT

Welcome to the community.

I'm sorry to hear this.

Have you checked your postcode in our Network Status Checker?

Jon

bristolian — Sun, 26 Jun 2022 11:59:55 GMT

@Morositas wrote:

I have called the ee customer service technical support

After 1 month experiencing no signal and issues with my line

Aside from a local coverage outage, which you can check using the status checker already advised, what are the issues you're having?

We may be able to help if you explain what problems are happening for you.